# FAQ / Troubleshooting

1. <mark style="color:yellow;">**Q: No music or cover art**</mark>

   A: Ensure your `.mp3` and `.png` files live in `html/music/` and that the filenames in `config.js` exactly match.\\

2. <mark style="color:yellow;">**Q: Background video not playing**</mark>

   A: Verify `background.mode` is set to `"video"`, and that `background.videoId` is a valid YouTube video ID.\\

3. <mark style="color:yellow;">**Q:Stats never update**</mark>

   A: Make sure your framework starts **before** the loading screen resource.\\

4. <mark style="color:yellow;">**Q: Handover defaults to Steam name**</mark>

   A: Happens when no record exists in your `risk_lastchar` table and fallback database queries return empty.

   * Check your MySQL table schema and connection settings.\\

5. <mark style="color:yellow;">**Q: Icons not appearing**</mark>

   A: Double-check that each `socials.icon` class matches a valid Font-Awesome 6 icon name.\\

6. <mark style="color:yellow;">**Q: How do I change the welcome text (e.g. “Welcome to RISC-City”)?**</mark>\
   **A:** Right-click the `index.html`, select “Open with”, then choose a text editor (like VS Code or Notepad++). Scroll down until you find the welcome message under `<section id="status">` and edit the text inside the `<h1>` tag.

## <mark style="color:yellow;">**MP4 Style:**</mark>&#x20;

Use an MP4 video. You can set up the same video as an MP3 in the playlist so that the video and audio are perfectly synced.

<figure><img src="https://554303414-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FraV0ahRHt9rGeSXy7pTb%2Fuploads%2FlkqRP0EEinXeagsSGcO8%2Fmp4show.png?alt=media&#x26;token=cde108c1-36be-4bba-ae9c-41067d41097d" alt=""><figcaption></figcaption></figure>

## <mark style="color:yellow;">**YouTube Video Style:**</mark>

For videoId:, you need to enter something like `"IUVW8Mf-PXg"`. You can find out how to do this [here](https://risk-scripts.gitbook.io/risk-scripts/scripts/loadingscreen/installation)

<figure><img src="https://554303414-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FraV0ahRHt9rGeSXy7pTb%2Fuploads%2F5pqWKs0bEh6WzWezKKH6%2Fytvideoshow.png?alt=media&#x26;token=ecb66ce9-1323-4505-b74b-fdf423f96982" alt=""><figcaption></figcaption></figure>
